Amazon has recently updated their policy concerning VAT refunds. The policy now states:
“If you are an APO-address holder or work for the NATO troops we will be happy to refund all the VAT you were charged for your order. Please note that this does not apply to delivery addresses within Germany or for members of German troops.”
If you do intend on getting a VAT refund, you may have to ship the items to your APO address instead of your physical address.
So the secret to shopping here is knowing that you can get the VAT refunded. Simply get your package, then send your **SIGNED** VAT form and receipt back to them. Remember your VAT form must have been bought from the VAT office prior to you ordering on the site or they will not be able to use it. (ask the VAT office for more info)
Once you mail it back to them (the German post office is on base next to the dry cleaners and T-mobile), they will refund the VAT within a few days to your credit/debit card and send you back your copy and the VAT office copy of the form. Then all you need to do is return the white copy to the VAT office and enjoy your refund!
For the address and more info, see the website below: